Question 1

Is MB Hotel the same as The Mimosa Hotel?

Accepted Answer

Yes. If you knew this property as The Mimosa Hotel or The Mimosa Hotel & Spa, you are in the right place — we are the same oceanfront building, now operating as MB Hotel.

Question 2

How do I make a reservation?

Accepted Answer

Reservations are made through the Wyndham reservation system.

Question 3

What is the cancellation policy?

Accepted Answer

Reservations can be cancelled up to 72 hours before arrival. Some advance-purchase, discounted or special rates are non-refundable.

Question 4

Do you accept Wyndham Rewards points?

Accepted Answer

MB Hotel is a Trademark Collection by Wyndham hotel and takes part in Wyndham Rewards. Gold members receive late check-out. Platinum members enjoy early check-in and late check-out. Diamond members receive early check-in, late check-out and a welcome amenity. All benefits are subject to availability. To earn and use points, book through the Wyndham booking engine. Points use is subject to availability.

Question 5

Is a deposit required?

Accepted Answer

A valid credit or debit card is required at check-in to cover room, tax and incidentals. The card used to make the booking must match the card presented at check-in.

Question 6

Is there a resort fee?

Accepted Answer

Yes. A mandatory daily resort fee of $32 + tax per room, per night covers two beach chairs, one umbrella, pool loungers, towels and in-room coffee. Some included amenities are subject to availability.

Question 7

Is parking available on site?

Accepted Answer

Onsite private parking is $25 plus tax daily, with unlimited in and out. Parking is for hotel guests only. The hotel and its partners are not liable for damage to, or items left in, vehicles. Unregistered vehicles will be towed at the owner's or renter's expense.

Question 8

Is there public parking nearby?

Accepted Answer

The City of Miami Beach runs public garages and metered street parking nearby; onsite parking for guests is $25 plus tax a day.

Question 9

What are the check-in and check-out times?

Accepted Answer

Check-in is from 3:00pm and check-out is by 11:00am.

Question 10

Can I arrive early or leave late?

Accepted Answer

Early check-in and late check-out are subject to availability and may carry a fee.

Question 11

Is luggage storage available?

Accepted Answer

Luggage storage is subject to availability.

Question 12

Are pets allowed?

Accepted Answer

Pets are not allowed at the hotel.

Question 13

Are service animals accepted?

Accepted Answer

Service animals are welcome in accordance with applicable law.

Question 14

Is smoking allowed?

Accepted Answer

Smoking is not permitted in the restaurants, guest rooms, lobby or pool areas. Evidence of smoking in a guest room results in a $250 cleaning fee.

Question 15

How many guests can stay in a room?

Accepted Answer

Up to 2 or 4 guests per room, depending on room type. King rooms accommodate up to 2 guests; queen rooms up to 4, with rates including 2 guests and additional guests at $10 + applicable tax per person, per day. Guests of guests must register with the front desk. Parties are not permitted in guest rooms or suites.

Question 16

What happens if there is a noise complaint?

Accepted Answer

Noise complaints are taken seriously and may result in being asked to leave without compensation. A penalty may be charged to your account at the hotel's discretion.

Question 17

Are connecting rooms available?

Accepted Answer

No. The hotel does not have connecting rooms.

Question 18

Are baby cribs available?

Accepted Answer

Yes. Baby cribs are available on request at no charge.

Question 19

Can I pay with a third-party card?

Accepted Answer

Third-party card payments require approval from hotel management. Please contact reservations@mbhotel.com before arrival.

Question 20

Can I send packages to the hotel?

Accepted Answer

Storing one or two small packages is complimentary. Please contact the hotel for more information.

Question 21

What are the pool hours?

Accepted Answer

The outdoor pool is open 7:00 AM to 7:00 PM.

Question 22

Is breakfast included?

Accepted Answer

Breakfast is not included in your room rate. It is served 8:00 am to 11:00 am daily at our fifth-floor oceanfront rooftop lounge. Breakfast packages start at $23 plus taxes and gratuity and include a full American buffet. Breakfast is owned and operated by a third-party vendor.

Question 23

Is there a fitness centre?

Accepted Answer

Our fitness center is available 24/7. For more information, contact the front desk.

Question 24

Is Wi-Fi complimentary?

Accepted Answer

Wi-Fi is complimentary throughout the property for Wyndham Rewards members. Premium Wi-Fi is available for an additional fee. Guests who are not Wyndham Rewards members may use standard Wi-Fi for an additional fee.

Question 25

Do you provide beach chairs?

Accepted Answer

The resort fee includes two beach chairs, one umbrella, pool loungers, towels and in-room coffee. Additional beach chairs are $10 + applicable tax per chair.

Question 26

Is there a private beach?

Accepted Answer

No. MB Hotel is an oceanfront hotel, and the beach is public. It is owned by the City of Miami Beach and open to everyone.

Question 27

Are beach towels and beach service included?

Accepted Answer

Beach towels are complimentary. All beach service is provided by a third-party vendor.

Questions, answered.

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